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I'm looking for a solution to bring support to users from a big network to other users into little networks. The idea is to keep control of content (no VPN). Also it's important that always users who need the service authorise technicien's access (protect the password).

I was looking for some solutions as tightvnc, but the problem is the password used is defined only during the installation. At this moment, if a technicien install the application to users, he will know the password for everybody. The idea is to have a possibility to create a PIN each connection (or use AD autorisation with user's information), and the user must contact the technicien and autorise his connection. (We don't want the technicien to be able to connect to any PC without permission).

I found some solutions (teamviewer, Chrome, etc), but the problem is all use VPN or SSL. Our main goal is to protect the big network and not the final user into the little network.

Is a solution that I could adapt to do this (better if free, but not a must)?

Thank you very much for your help.

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closed as off-topic by Rory Alsop Dec 14 '15 at 9:47

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "This question does not appear to be about Information security within the scope defined in the help center." – Rory Alsop
If this question can be reworded to fit the rules in the help center, please edit the question.

I don't understand why VPN is an obstacle. How does using a VPN compromise control of content? What do you mean by "protect the big network and not the final user into the little network." – Mark C. Wallace Sep 13 '13 at 14:49