I work in commercial telecoms and one part of our business is the leasing of computer equipment to call centers. If the customer for whatever reason gives us the equipment back (non-payment, out of business, downsizing) we lease out these same computers to the next customer.
Making sure the computers are ready to be shipped out again now falls under my responsibility, and I have been made aware that the previous method for resetting them was simply to log on, delete the contents of My Documents, and empty the recycle bin. I know this is in no way secure and what I now want to do is to combine the tasks of removing data properly, resetting the computer to a factory state, and installing a few specific programs into one operation.
Is it possible to create a custom Windows recovery/reset disk that will also install a select few programs AND change a number of settings? Where would I start?