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AFAIR they have an auto-response message, have you received it? They say that it may take some time to respond to reports, but they typically do respond. If you haven't received their auto-response, there are several options: - you've got the wrong e-mail (I doubt it though) - you've received the message, but it was filtered


If you really need to distinguish between real security incidents and false positives, you can build a solution implementing Bayes classifier algorithms and properly train it. Such classifier should parse as much input data as possible, and "score" certain events, behaviors etc. to positive and negative points. Eg.: first password authentication error in ...

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