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People matter to security, from employees who are targets of social engineering, to architects & engineers who devise and implement security-critical policies.

People management involves preventing these people from becoming part of an attack by:

  • helping good actors act well (e.g. education)
  • filtering out bad actors (e.g. background checks)
  • preventing single points of failure (e.g. limiting intra-departmental communication)
  • managing people to help them balance security with other requirements
  • liasing between different organizations/divisions to ensure critical information reaches the people who need it.
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