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The first part of your question sounds a lot like this: "This document provides some general guidelines and procedures for dealing with computer security incidents. The document is meant to provide support personnel with some guidelines on what to do if they discover a security incident. The term incident in this document is defined as any ...


If you are allowing people to use personal accounts for external services like dropbox, you really have no control and you do not own those. Most services that offer a corporate or business version have the ability to set one or more administrators, and can disable the accounts through this interface. From a process standpoint, some organizations do this by ...

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