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Apr 6, 2017 at 16:46 comment added Jibin Philipose You're absolutely right and it relates to the real time algorithms which the modern databases imposes so as I said policies are one important thing to define and in this case the admin of that database have to step in or the technical support will just forward the query to the admin and he will in turn come out with a feasible solution which will much certainly not let the hacker to manipulate access flags or any other loopholes which the hacker could possibly exploit.
Apr 4, 2017 at 18:51 comment added supercat @GamerD: If an account has an "access blocked" flag separate from the password, the difficulties with issuing a password-change request while another is in progress would not apply to account-blocking requests except when another account-blocking or unblocking request was in progress.
Apr 4, 2017 at 16:54 comment added Jibin Philipose There is a very rare chance of support denying to help the OP in case of hack. When authentication is done correctly they got no reasons to deny OP requests coz of that security questions and and phone number are registered and in some cases fingerprint too, thats why i also mentioned that there should be an even tighter policy defining all those restrictions in terms of an emergency situation like hacking of an account.
S Apr 3, 2017 at 18:51 history suggested Peter Mortensen CC BY-SA 3.0
Copy edited (but the last sentence requires more work). (its = possessive, it's = "it is" or "it has". See for example <http://www.wikihow.com/Use-Its-and-It%27s>.)
Apr 3, 2017 at 17:32 review Suggested edits
S Apr 3, 2017 at 18:51
Apr 3, 2017 at 14:59 comment added schroeder But the OP asked support to change the password and they wouldn't.
Apr 3, 2017 at 14:55 review First posts
Apr 3, 2017 at 16:13
Apr 3, 2017 at 14:54 history answered Jibin Philipose CC BY-SA 3.0