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May 27, 2020 at 9:47 comment added schroeder Letters to the CEO that contain highly technical info are more likely to be binned, not taken seriously.
May 27, 2020 at 9:45 comment added schroeder Why a throw-away email? No, you don't send sensitive security info to a customer support line. That makes things worse. "I don't care, I just want to be a good person". In the example you provided, you aren't being a good person. You might feel like a good person, but you've done more harm than good. Contacting by phone is not realistic. I would never take a call from a random stranger. Email me first with details for me to verify. This answer offers bad advice and is simply unrealistic. Just do what I said above and ask for the right contact...
May 27, 2020 at 9:31 history answered Tom CC BY-SA 4.0