I have a unique situation but will try form this as a generally applicable Q&A:
I must leave my Operating System intact, but completely wipe my information from the computer. How can I do this?
The 64bit CPU laptop is running Windows 10, after upgrading to it for free from Windows 8.1.
This issue stems from a separate problem with the laptop in question, calling for it to be sent in for repairs. The operating system needs to remain intact for service reasons. The operating system cannot be reset because the recovery partition is missing files for whatever reason and needs to be reloaded by the manufacturer I'm sending it to for service anyway. No recovery media is available. Before sending the laptop anywhere, I'd like to wipe all my information from it. (I have backed up all data including one backup with the system image, though I probably won't reload at. There is a limited amount of sensitive information and I might be able to handle it 'manually' using a tool like CCleaner, but this question still remains and I'd like to figure this out.)
I'm under the impression reformatting would be a good way to do this, since my goal is to have a 'clean slate' before sending this laptop anywhere. As I said however, there is no recovery media available and I need to leave the OS in-tact. I could reformat using a free OS (e.g. Ubuntu) but ideally could leave the OS as is so the system files can be examined as they are.
It's possible I'm wrong the OS can remain 'as it is' while I wipe the laptop of my personal files, and maybe I should reformat (the service center claims they'll reload the original OS and recovery partition anyway).
I'm also aware that casually deleting sensitive files may not cut it. In this particular situation, I don't expect having more to worry about than casual information theft, but I'd prefer to 'over-engineer' this security solution prior to leaving the laptop out of my control. CCleaner is a tool I understand does 'permanently delete' data beyond reasonable recovery in most cases, so that could work for me (I'm not trying to secure this against a major organization, just casual or determined criminals). I'm open to suggestions or hearing I'm wrong about CCleaner.
I have tried to look for answers to this question, and there are plenty of Q&As on SE about deleting personal info, but I haven't found any Q&As about, basically, how to get a clean slate while keeping an OS in-tact, without any recovery media.
So, to restate my question: How can I completely wipe my information from a computer while keeping the current operating system intact, with no access to OS recovery media?