I have account with a stock option trading platform. They are well known and reputable. I had a couple thousand in the account, bought and sold for a while, and then cashed out and withdrew. So I'm not concerned this a is some scam to get money or else they would've done it when I willingly handed them that much cash.
However, now that I've cashed out I want to close my account as I don't plan on using it again and it has my bank account tied to it. I looked up their process of closing the account and their instructions, given on their website, are to email their customer service and include the following in the email:
- The name of the account owners(s)
- The last four digits of the Social Security number of the account owners(s)
- The date of birth of the account owner(s)
- The (trading company) account number
This seems like a red flag to me.
Of course they are likely just doing it because they don't have a better way implemented and this verifies people's true identity so that can't close others accounts possibly losing them (many)thousands of dollars. But giving some random customer service rep all of that information seems risky. Would those pieces of data be considered risky? To the extent that I should take an alternative action?