This is what comes up on colleague's Windows 10 HP laptop, can anyone identify this as a keylogger or HP bloatware or something else?

enter image description here

  • 2
    It certainly wont be a keylogger! They would want to hide not be obvious. It is likely to be something from HP though I would have expected them to have a logo on it. Perhaps you could share the model of the PC & whether this has just started happening. Sep 26, 2016 at 8:14

1 Answer 1


It looks like HP Bloatware - I have seen screens similar to this on other HP laptops that utilise HP Security software and other features such as the laptop's fingerprint scanner.

Please see here for a similar scenario where the user enabled the HP settings and changed the logon screen: https://superuser.com/questions/690743/login-screen-changed-in-windows-8

I use an HP Probook 4440s 64bit laptop with Windows 8 Enterprise installed. There is also a utility called HP Security Tools and I enabled a password protect option from it. Doing that somehow changed the normal Windows 8 lock screen to look something like this:

This was Pawan's solution (in case link becomes broken):

Okay, found the solution myself. Posting it here for further reference.

Once you activate the Spare Key protection, the Windows Logon checker is added to HP Protect Tools. So disabling the Spare Key doesnt take away the login screen, which is a result of added layer of protection.

To bring back the old, normal login screen, open HP Client Security --> Credentials Manager --> Configure Now

You will first need to remove the Spare Key protection, if any.

Then, click on the "Administration" button on the bottom of the left sidebar. Administration --> Administration Console --> Increase System Security --> Uncheck the "Windows Logon security".

And its done. That was all.

Sidenote: If it was a security breach on your computer and the attacker managed to load a custom logon screen, then you have a lot more to worry about than them getting your Windows logon credentials.

  • Thanks for this post and reply. I almost reinstalled windows due to this HP bloatware.
    – Peter
    Nov 5, 2019 at 20:01

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