First of all I know this sounds really stupid, but I am going to explain the situation.
I created an SSL certificate for a website at StartSSL. I created a regular Class 1 SSL Certificate for a web server validating let's say for
So, when you create the certificate, StartSSL gives you the option to add 4 additional alternative names to get the most out of the certificate. The idea is that the certificate was issued for
thedomain.com like this.
thedomain.com www.thedomain.com mailer.thedomain.com links.thedomain.com landing.thedomain.com
The end result normally shows something like this:
Subject CN = thedomain.com C = MX
And shows the alternative names like this:
Subject Alternative Name DNS Name=thedomain.com DNS Name=www.thedomain.com DNS Name=mailer.thedomain.com DNS Name=links.thedomain.com DNS Name=landing.thedomain.com
So it's basically one domain with 3 or 4 subdomains if you count the www. It's not even a wildcard single domain.
So, everything is going as planned and I go to the hosting provider (Hostgator) for the site to ask them to install it for a 10 USD fee (the option in cPanel is hidden in their shared hosting) and everything is going as planned but then they respond to the installation ticket that the certificate is multidomain and that the charge for multidomain certificate installation is 25 USD.
I've tried several times to tell them it's not a multidomain certificate, but they keep telling me it is. I am not an expert, but I am pretty sure that if it were a multidomain it would be something like
thedomain.com thedomain.net thedomain.org
Can you guys help me out clearing this topic so I could also show the guys from hostgator this discussion to end the problem once and for all.