Here is my horror story that I thought I would share to see if one had any great suggestions and maybe would be interested in researching my problem because it is very fascinating. If you are interested in looking at my problem I am happy to do a share screen. If you do discover the exploits this malware uses you would probably make 40k in bug bounties alone on top of my 1k.
Edit:This might seem implausible and but I would happily introduce you to my friends who were also infected if you need be if you do not believe me.
Description: I have a very bizarre malware that I get on any computer if I play a song from an infected computer or I open up my email or even sign into my email. Wiping the drive does nothing. I have gone to the genius bar, geek squad and they could not help and I have spent thousands trying to fix this.
I have installed different operating systems Ubuntu, Windows and OS X on different systems and the malware remained. I think what I have is rootkit that turns into a boot kit as soon as I make a significant change in the OS such as upgrading to a different version. On one protective PC desktop (probably the best one), after I got the malware again I tried the factory rest on the PC. What was bizarre is after the computer restarted the computer said “A request has been made to change keys to the firmware” at the boot up screen with white letters and a blue background. I selected “no” between the two choices of yes or no. This was the only time of all the many computers I have tested that after the factory reset, the computer did not still have the symptoms of the malware after the reset. Typically the sound quality, visual quality and speed become worse after a reset with the malware actually.
I have gone through various computers and even infected friends computers on accident, so this has become a very heart breaking problem.
To test whether it really exists and that I am not just making it up is I tested the two main infection methods on the computers at Best Buy. As soon as I either played a music file I made from an infected system on a clean system things became different on the clean system. The computers became a little slower, the sound of the computer both became warped and sharp sounding. You could say distorted. If you logged into an email that I used on an infected computer the same thing generally happened, but to a lesser extent. I did learn I have a rootkit called Linux/Ebury on my main computer, but I can’t prove if it is related for sure. The other bizarre thing is the sound quality and volume of the computer then changes throughout the week and it seems nearly like a timed cycle. I cannot watch movies or anything on infected computers because the sound becomes so bad.
It sounds like this thing was created in a lab because the only similar malware I have heard of is Bad USB and a couple others that seems to be able to infect any system. I personally believe the malware gains access to my firmware on the motherboard and changes keys related to the sound through out the day. I call it a “sound cycle.” The volume changes significantly and the quality changes slightly throughout the week. If for instance when I have apple completely wipe and reinstall my mac, what is interesting and telling is the Macbook stays in the “sound state” it was right before I wiped it. The sound cycle seems to stop and the “sound state” becomes static. However as soon as I either play a song or movie created from the old system or log into my email, the cycle continues again. I have tested this 5 times to make sure.
I could go on about my research and my struggles, but I really just don’t know what to do to fix this problem other than maybe completely getting a different identity with new email accounts and what not and tossing my old computers. However that would be incredibly expensive and if I slip up and have the malware come back it would all be for nothing. I need to figure out a way to a 100% prevent it.