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Scenario: PartyA had put up an online offer on PartyB's certain product, if I bought the product through PartyA's channel then I shall be entitled to an specific gift/reward if PartyB approves my request and agrees to deliver the same. PartyB has approved my request to purchase the product and provided written confirmation on the same.

Issue:

  • The offer is old and now is not available and has been replaced by exactly similar offer with different name and dates on their PartyA website. I have a PDF copy of PartyB's offer which list certain TnC.
  • PartyA's scheme was feeling a little shady for me from the start and as a result I am not getting any response in return for several of my enquireirs about the so called "specific gift/reward".

I want to file a complain in consumer forum (a legal entity in India to deal with consumer related complains) with copy PartyB's offer. The challenge I might face here is to prove origin of that PDF. How can I do that?

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    The type of valid evidence will be up to the consumer forum. This is a question for them. One way is to use the Wayback Machine or cached Google results from that time to see what the site looked like at a point in time. – schroeder Mar 13 '18 at 15:21
  • If it isn't digitally signed, this will be difficult. – Martin Schröder Mar 14 '18 at 9:14

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