i am able to ping the server machine named "tallyserver" which is windows server 2003 machine configured with automatically IP address setting but when i am going to Network, sometimes it shows the machine and some times not. when i click the "tallyserver" or accessing by it's IP address, it shows me message saying "windows cannot access \" with error code "0x800004005".

And when i am accessing the other PCs shared in same network there is no problem. i can access them easily.

one more thing is that as i am encounter this problem since 3/4 days. i have to use Remote Desktop Connection to work on the server and i can login and do the work by using Remote Desktop Connection.

but i need to access it directly without using Remote Desktop Connection.

After diagnose the message i got is as below, sharing if it helps you to understand the situation.


Windows Network Diagnostics Issues found Windows can't communicate with the device or resource (tall... Detected Make sure that the device or resource (tallyserver) allows inc... Completed Issues found < Windows can't communicate with the device or resource (tallyserver) Detected It is available but is not responding to connection attempts. A firewall or network security policy on the remote computer might be blocking the connection on port "file and print sharing resource". Make sure that the device or resource (tallyserver) allows incoming connections for File and Printer Sharing Completed Windows Help and Support can provide more information about Windows Firewall. Detection details Network Diagnostics Log File Name: 93440B71-1AE0-49FA-A444-3E9E9349C3CE.Diagnose.0.etl Other Networking Configuration and Logs File Name: NetworkConfiguration.cab Collection information Computer Name: DPK-PC Windows Version: 10.0 Architecture: x64 Time: Tuesday, June 19, 2018 11:49:47 AM Publisher details Windows Network Diagnostics Detects problems with network connectivity. Package Version: 4.0 Publisher: Microsoft Windows

the firewall of server is off. and i uninstall the antivirus also but still the same problem persist.

Please Help

Thank You

  • Welcome, Deepak! Unfortunately, I do not believe that your question is fit for our site. This site is for security questions, the fact you cannot get to a server via RDP is not a security question, it's tech-support. – J.J Jun 19 '18 at 7:07
  • This is a network and not a security question, i.e. off-topic. ping works at another level than than file sharing, and one might work while the other not. It might just be that file sharing is disabled, that some firewall is inferring with the connection or similar. – Steffen Ullrich Jun 19 '18 at 7:32
  • thank you for the suggestion @SteffenUllrich but i turned firewall off and share the drive properly – Deepak Jun 19 '18 at 7:40
  • Hi Deepak, You may post this at Server Fault section of Stack Exchange (serverfault.com) - You'll be able to get help there and that would be the suitable site for network/server related questions... – Sayan Jun 19 '18 at 7:44

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