I'm investigating an issue where we have consistent performance issues with our company web host and bad statistcs data in our hosting console. Our hosting provider console says our IP address is one thing, but if you
dig our domain or do a
traceroute, it shows a different domain. We have no special DNS settings with the host.
In addition to that, the data usage reported by our analytics show much higher volume (more than 130 times) than what our hosting dashboard is reporting. The monthly volume our hosting dashboard shows for our site isn't even close to what our daily volume is.
Everything in the dashboard says its our stuff/domain but IPs and bandwidth don't match up.The site files the server shows looks right. But our performance is suggestive of shared-hosting and the host provider says the hosting is not shared.
We use SSl but its managed through the hosting provider. Doing a check on the SSl shows the IP I see in
traceroute and its in front of nginx but we don't manage an nginx configuration and have no access to host OS console.
I'm just trying to see what I can do to confirm if our hosting is valid. Is there a way to confirm my hosting information is valid?