i want to ask about a program is it a malware or a program from mozilla?

When i turn on my pc it start normally but i see an open program called update.exe and it have a firefox icon on it, when i click on the icon in the task bar to see what is that program it Does not appear then it closes , and all opened programs also begin to shut down automatically, until i kill the program from task manager. i found the path of the program and opened it but i didn't click on it in the task bar, so the program remained open i opened Process Hacker tool to see what's happening, the program is connected with different domains some of them are from amazon servers and some ips in united states. i 'am not sure what's that, i scanned the program with malwarebytes and avast but didn't find any malware ,i searched in google also can't find any informations about that if someone can give any informations i'am curious about that. The path of program: C:\Program Files (x86)\Common Files\Neptune

  • 1
    Upload the executable to VirusTotal.com. The results may be more informative than a single scanner. – Daisetsu Oct 21 '18 at 16:56
  • even virusTotal says that the program is clean but some comments there says that is a goodware virustotal.com/#/file/… – Unknown Oct 21 '18 at 17:09
  • You may want to reinstall firefox. See if that stops the issues. – Daisetsu Oct 21 '18 at 17:12
  • i uninstalled firefox ,and deleted the program ,the issues stopped so i guess it's malware right ? – Unknown Oct 21 '18 at 17:22
  • I would guess it's NOT malware. None of the scans were positive, and uninstalling the program stopped it. If it was malware it wouldn't let itself be uninstalled. – Daisetsu Oct 21 '18 at 17:24

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