So I recently made a purchase from https://us.roborock.com, a well known manufacturer. During the checkout process, I used PayPal.
However several hours after checkout was complete, I received an email with the following content from the vendor:
I am sorry to tell you that our system reminds us your order is medium risk as the shipping address is 742 km from location of IP address, could you please tell us the reason?
To help us confirm your are the card owner,
- could you please provide us part of your credit card spending history from 3 months ago?
- would you mind sending us a picture of your ID card and shows your name?
This raises several red flags, and doesn't make sense. I made the purchase through PayPal, how would this vendor know I used a credit card? I did, but does PayPal disclose this? And how would this vendor have my purchase history to be able to verify from my activity 3 months ago?
I already said "no", and to cancel the order as there's no way I'm providing that information. In normal situations, this would be screaming "fraud" to me. However as mentioned, this is a well known company. So I'm just confused.