I recently received an e-mail from Virgin Media indicating that I might have the Citadel virus. It obviously sounds like a fake e-mail, but I am almost certain it is genuine, as they had my name and account number, and a generic version of the e-mail available on virginmedia.com, here:
I went to the bitdefender website to do the free online scan, and after thirty seconds it told me I was safe, but I wasn't too reassured that it could check my whole drive so quickly.
I don't have any sort of security software, as I am normally quite careful about what I download and what sites I visit, but in the past when I've made mistakes I've been able to find the files installed and uninstall them, but all my searches can't tell me what to look for, and if this is a proper virus rather than just the normal adware it might be more complicated than I thought.
Can anyone recommend what I should do, apparently this virus is quite good at hiding from antiviruses, but if the only way to find out for sure if it's on my machine is to download a clever one and run it in safe mode I will.