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And if it is possible, how do you prevent other people from claiming they are you and lost their phone?

Amazon only directs you to a page which does not exist. http://aws.amazon.com/iam/faqs/

If the authentication device associated with the AWS account is damaged, lost, stolen, or stops working, you will need to contact us (http://aws.amazon.com/foms/aws-mfa-support/) for help with disabling AWS MFA for the account. This will allow you to temporarily sign in to AWS using just the user name and password for the AWS account.

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You fix the typo in the url

https://aws.amazon.com/forms/aws-mfa-support/

(notice the 'r' in 'forms' that was previously missing

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  • Oh... they actually linked to the typo though. Wouldn't a hacker be able to bypass the code with a little social engineering if they knew your phone number? – Chloe Oct 16 '14 at 0:43
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    Since you found the typo, you might be a good citizen and let them know. Regarding social engineering, I don't know their full process to authenticate you before disabling MFA so I don't know what the risks are or how they are mitigated. If you are really interested, try to learn it and analyze it for flaws, then report those flaws to AWS. – atk Oct 16 '14 at 0:47

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