And if it is possible, how do you prevent other people from claiming they are you and lost their phone?

Amazon only directs you to a page which does not exist. http://aws.amazon.com/iam/faqs/

If the authentication device associated with the AWS account is damaged, lost, stolen, or stops working, you will need to contact us (http://aws.amazon.com/foms/aws-mfa-support/) for help with disabling AWS MFA for the account. This will allow you to temporarily sign in to AWS using just the user name and password for the AWS account.


You fix the typo in the url


(notice the 'r' in 'forms' that was previously missing

  • Oh... they actually linked to the typo though. Wouldn't a hacker be able to bypass the code with a little social engineering if they knew your phone number? – Chloe Oct 16 '14 at 0:43
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    Since you found the typo, you might be a good citizen and let them know. Regarding social engineering, I don't know their full process to authenticate you before disabling MFA so I don't know what the risks are or how they are mitigated. If you are really interested, try to learn it and analyze it for flaws, then report those flaws to AWS. – atk Oct 16 '14 at 0:47

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