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- How do I deal with a compromised server? 6 answers
some Indian man called home saying that he's calling from some Windows Security Department, and there are about 16 other people connected to my computer and the're doing illegal things on my computer. He told me to go to my computer, go to this site , save the file, run it, and then he asked me to tell him the numbers in the boxes. I did as he asked, then I asked him to be specific about the company he worked for, he kept hesitating, and saying Windows security department. I found it strange, and said this seems like a scam, and he said "what is this scam you speak of", and I knew it then that I was a victim to this. I was clicking on google to look it up, but my mouse wasn't working anymore. He was still trying to cover it up saying, "Let me show you the problems, and a bunch of WARNING this and that showed up on this page" and he said these are the issues. He was talking, and pausing, so I thought that he was accessing some data on my laptop that I couldn't exactly see.I shut off my computer immediately, and he was like, "what have you done, did you shut down your laptop?" And I was hesitating, like what if he's really legit, I've just interrupted whatever. He was like, it's ok, we'll call back in like 15 min, don't do anything to your computer, leave it as is, and I said, well that means that you'll be able to see everything I do, he said "yes, but". I cut him off, saying, "you know what, don't hang up, hold on, I'm researching something, this isn't right." He said, "what, why?" with a shaky voice, and I was like, "don't worry about it, just stay on the line", and he hung up.
I was pissed! Don't judge me for letting it go this far, I didn't know that there are things like this. I knew there are hackers online, and etc... but not those who call your house phone. I went in control panel and deleted something called (Pen Vpn) that was apparently installed today during the process, and deleted this (Team Viewer QS) thing that was also downloaded, hopefully that did the trick. Can you give any suggestions as to what I can try to stop them from having control over my laptop, cause I don't know if that did the trick, they could be reading this as I type.