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4 votes
3 answers
249 views

Security problem with confirmation email

I have an app, and when they first login, I send a classic confirmation email. When users need to reinstall the app, sometimes users send messages to our support saying: "I don't remember the email ...
JungleFever's user avatar
2 votes
1 answer
145 views

Should we confirm other personal details before security questions during password resets?

I've been tasked to work on a password reset tool for my company website. This tool is for a support person to provide a new reset password over the phone in case the customer does not receive the ...
Sparkz's user avatar
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