All Questions
Tagged with eu-data-protection account-security
2 questions
4
votes
3
answers
249
views
Security problem with confirmation email
I have an app, and when they first login, I send a classic confirmation email. When users need to reinstall the app, sometimes users send messages to our support saying: "I don't remember the email ...
2
votes
1
answer
145
views
Should we confirm other personal details before security questions during password resets?
I've been tasked to work on a password reset tool for my company website. This tool is for a support person to provide a new reset password over the phone in case the customer does not receive the ...