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The art of responding to incidents in an organized and thoughtful manner.

2 votes

How should I react to finding GMail outbox e-mails that I didn't send?

Assume the worst, change your password and anything that had the same password. It's up to you if you want to notify Google, though they likely won't care too much unless the fraudulent e-mails are r …
AJ Henderson's user avatar
  • 42.2k
30 votes
Accepted

Best practices for handling computer viruses

Nuke it from orbit. The only way to be sure it is gone once it is compromised is to blow it away entirely. Restore checkpoints only help for configuration issues, a virus can alter the previous conf …
AJ Henderson's user avatar
  • 42.2k
5 votes

Will reporting phishing emails cause problems for the victim?

My first step would be to check the mail headers and see if it is actually coming from a GMail account. There is a good chance that your friend's information was pulled off github and the phishing e- …
AJ Henderson's user avatar
  • 42.2k