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157 votes
Accepted

Should I contact the manufacturer if their product allows access to other users' location information?

Yes, you should notify the problem to the company - with caution. Update: a shorter, very complete answer was supplied by @crovers. But if you have patience... ...the problem here is not simply the ...
LSerni's user avatar
  • 23k
114 votes

Should I contact the manufacturer if their product allows access to other users' location information?

Yes. They ought to be using a long, unguessable string instead of a predictable, short one. I would consider this a security flaw that is relatively simple for them to fix. However, I would caution ...
crovers's user avatar
  • 6,391
95 votes
Accepted

How do I inform a company I found a leaked database of theirs on the Internet?

Don't give security info to non-security people. Use whatever contact method is available to ask for the right security person. Don't give details about what you found until you get someone who will ...
schroeder's user avatar
  • 132k
73 votes

Is demanding a "donation" before disclosing vulnerabilities black hat behavior?

To my understanding, this is no longer in line with responsible 'white hat' behavior. Am I right in this assertion? White (and grey/black) hat are vague terms. There is no fixed universal definition. ...
Hector's user avatar
  • 11k
65 votes
Accepted

How to proceed with a white-hat hacker claiming a vulnerability?

To answer each of your questions: 1. Basically how to proceed or even should we? I recommend proceeding. You will be able to acquire valuable information that can immediately be put towards ...
Buffalo5ix's user avatar
  • 2,736
61 votes

How to proceed with a white-hat hacker claiming a vulnerability?

Hackenproof appears to be a website anyone can sign up for, so saying you're a member of Hackproof is equivalent to saying you're a member of Facebook. This is not an exclusive hacker group. There'...
Steve Sether's user avatar
  • 21.6k
57 votes
Accepted

How do open-source projects prevent disclosing a bug while fixing it?

They don't. By releasing code, they automatically "disclose" the issue to those who can reverse engineer the patch. But they can delay explaining or providing the details for easy ...
schroeder's user avatar
  • 132k
56 votes

Is demanding a "donation" before disclosing vulnerabilities black hat behavior?

The researcher did not create the vulnerability and has not threatened to release or exploit what he has found. If you do not wish to pay for his work then don't and your company is no worse off than ...
PStag's user avatar
  • 401
49 votes

How to proceed with a white-hat hacker claiming a vulnerability?

I don't know that there are any hard-and-fast rules here. Let's treat this as game-theory: What the researcher wants Usually: Public credit for the discovery, such as a CVE or a research paper. ...
Mike Ounsworth's user avatar
47 votes

How do you tell a website they have expired security certificates?

In this case, the answer is (sort of) in the certs (which is not that uncommon): openssl s_client -connect sservi.nasa.gov:443 | openssl x509 -text <...snip...> Authority Information ...
iwaseatenbyagrue's user avatar
47 votes
Accepted

Is demanding a "donation" before disclosing vulnerabilities black hat behavior?

I'm a bug hunter and I have no idea why everybody here thinks it's perfectly fine of him to attack your website without permission, determine a bounty amount himself, and threaten to hold back ...
Arminius's user avatar
  • 45.1k
43 votes

Should I contact the manufacturer if their product allows access to other users' location information?

To add to the other answers - be aware of the risks of reporting the problem yourself: If you're inexperienced with reporting security issues, you might come across to them as dodgy and potentially ...
Arminius's user avatar
  • 45.1k
38 votes

How do I inform a company I found a leaked database of theirs on the Internet?

One option if you're not having luck finding contact details is to contact the CERT (Computer/Cyber Emergency Response Team) in your's or the entity's country List of global CERTs. These organisations ...
Aaron's user avatar
  • 559
37 votes

Where to disclose a zero day vulnerability

You should request a CVE ID from MITRE (https://cve.mitre.org/cve/request_id.html), which is the responsible CNA for this. You can then disclose it on security mailing lists like Bugtraq or ...
D.O.'s user avatar
  • 620
31 votes

Software vendor refuses to fix security vulnerability - what to do?

It sounds like you're insisting on an issue being treated as high priority, but there is little evidence for this. In your own words from comments, Think of it like a really bad vulnerability (like ...
IMil's user avatar
  • 1,091
29 votes
Accepted

Is a responsible disclosure for hardware-based vulnerabilities even possible?

The idea of a responsible disclosure is to protect the customers both in the short term and the long term. What this exactly means in terms of disclosure timelines and details depends on how severe ...
Steffen Ullrich's user avatar
27 votes

Software vendor refuses to fix security vulnerability - what to do?

Things you can do: Go for full disclosure, but as you've pointed out, this will probably do little more than strain the relationship further Do you have a working proof of concept that shows how the ...
Kate's user avatar
  • 8,465
23 votes

Should I contact the manufacturer if their product allows access to other users' location information?

If I were you, I would say something like Hello, I have mistyped my ID (e.g. 12345) and pressed enter instead of backspace, and I was dumbfounded to find that the page loaded and found the location ...
satibel's user avatar
  • 433
22 votes
Accepted

My old job has massive security exploits in their product, but they dont care

A quick word of caution You sound very invested in trying to do something. If I can be frank, it sounds like you are at least partially motivated by your frustrations with the way the company treated ...
Conor Mancone's user avatar
21 votes

How do open-source projects prevent disclosing a bug while fixing it?

The same way they prevent disclosing the report: by not disclosing it. Since you mentioned the Linux kernel specifically: only a vanishingly small number of users build their kernels directly from the ...
Jörg W Mittag's user avatar
17 votes

How do open-source projects prevent disclosing a bug while fixing it?

Coincidentally I have a tab open about CVE-2020-17640 in the Eclipse Vert.x project where the product maintainers are discussing this exact issue! Julien Viet 2020-09-28 13:07:31 EDT So I just need ...
Mike Ounsworth's user avatar
16 votes

How do you tell a website they have expired security certificates?

Finding the "right people" can be tricky at the best of times. Is it the web developer? The server admins? The network admins? If the pages are obscure, they might be handled by obscure departments ...
schroeder's user avatar
  • 132k
14 votes

Acceptably resolving a serious vulnerability disclosure

Certain parts of this question concern matters of opinion. Those are out of scope for Security.SE. Well, in this highly "hypothetical" scenario, I would expect the researchers to publish ...
CBHacking's user avatar
  • 52.1k
13 votes
Accepted

Software vendor refuses to fix security vulnerability - what to do?

This is the really old topic on how to disclose vulnerabilities. (note on terminology: I am using 'company' for the one that made the software, 'researcher' for the one who finds the vulnerability and ...
Ángel's user avatar
  • 19.1k
13 votes

Is a responsible disclosure for hardware-based vulnerabilities even possible?

to bypass JTAG locks or read-out memory protection In most cases, this only poses risk of exposing manufacturer's own intellectual property. Code read-out protection is not the only way to protect ...
jpa's user avatar
  • 1,457
11 votes

Is demanding a "donation" before disclosing vulnerabilities black hat behavior?

He doesn't need to disclose- but he knew coming in during the second round you don't pay. So what is his motivation? You cannot know- so he is using that gap to create pressure on you to pay. However-...
Mark Stewart's user avatar
11 votes
Accepted

Why were Meltdown and Spectre disclosed at the same time?

*Update: This article seems to cover everything. The attack papers share many of the same authors and use similar but previously unknown attack vectors. Both exploits resulted from the same (or at ...
Hector's user avatar
  • 11k
11 votes

How to report a vulnerability in a site that wants to call the FBI?

If you're really just trying to help out for the greater good, you can send a message anonymously using something like Guerrilla Mail over Tor. Believe there's also a Tor hidden service for/like this, ...
AJAr's user avatar
  • 2,412
11 votes

How do I inform a company I found a leaked database of theirs on the Internet?

Initial premise: Finding was obtained lawfully You need to dig up who is their security contact, who in the org should be contacted around disclosure of security faults. How that is (or isn't) ...
Pedro's user avatar
  • 3,951
10 votes

How do you tell a website they have expired security certificates?

NASA websites should have a Responsible NASA Official (RNO) listed on the home page for the site. That person probably won't be the webmaster for the site, but should know who to contact to have any ...
moonpoint's user avatar
  • 221

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